Repair Descriptions
Everything you need to know about our various repairs is below.
If wrist cuffs on tops have a lot of wear and tear or become stained we can completely replace them. Alternatively we can turn long sleeve tops into short sleeves.
For Toddler Bag foot cuffs, replacement is also possible
Replace Cuffs
Tops and Toddler Sleeping Bags
Knees and elbows get a hard time with rubwear. With a set of double layered Merino patches your garment will last for many more years. The damaged fabric will be removed and patch sewn securely over the area. We'll colour match patches to garments by default, unless discolouration means a contrast colour would look better. If you have a specific patch colour preference , just let us know in the comments!
Knee|Elbow Patches
(Per Pair)
Holes smaller than 5mm in diameter will be carefully darned with colourmatched threads to make the fabric strong again, avoid laddering and to achieve as invisible a finish as possible. Holes larger than 5mm will be machine darned and this will be a more visible repair.
Hole Darning
(Per Hole)
We can replace poppers in most cases, if there is a lot of fabric damage around the popper get in touch and we will advise options.
We can also fit additional poppers if extra size adjustment is required.
Poppers
Repair | Add | Replace
We can repair torn or damaged seams using the same machines and threads that originally made the garment.
We can usually achieve invisible repairs.
Seam Repair
If your garment becomes stained or discolored, send it to our dye lab and we will overdye it. Dark Navy is our go-to default colour due to it's success in covering all stains. However depending in the degree of discolouration we need to cover, other shades may be possible. We only use professional, non toxic wool specific dyes
Overdye
Stain Cover
Repair FAQs
If you would like to request a repair not covered in the list above please email our Customer Service team care@superlovemerino.co.uk and include a photo of the issue.
Our talented team can repair almost anything, but occasionally there might be something even they can't save. If you aren't sure whether a repair is possible or have questions, please email our Customer Service team care@superlovemerino.co.uk and include a photo of the issue.
Unfortunately not, we stock only the specific thread shades and patch materials and machines/tools required for repairs to our own range. We are (Superlove) specialists. For generalist repairs we like Clothes Doctor
Most repairs can be completed & returned quickly within 2 weeks. If you need yours faster, get in touch with our team at care@superlovemerino.co.uk and we'll do our best to help
You will need to cover to cost of getting your repair to us, but if you are in the UK we will cover the postage and packaging involved in getting your newly repaired Superlove back again to you. If you are outside the UK, we can still repair your garment but there will be a return shipping charge added at the checkout when you book
If something is beyond even ourt team, we can offer you a credit under our pre-loved buyback scheme. We'll then recycle the fabrics (see our Zero Waste info for more on how we do that)
Use this text to answer questions in as much detail as possible for your customers.
