Everything you need to know about our various repairs is below.
Tops and Toddler Sleeping Bags
(Per Pair)
(Per Hole)
Repair | Add | Replace
Stain Cover
If you would like to request a repair not covered in the list above please email our Customer Service team care@superlovemerino.co.uk and include a photo of the issue.
Our talented team can repair almost anything, but occasionally there might be something even they can't save. If you aren't sure whether a repair is possible or have questions, please email our Customer Service team care@superlovemerino.co.uk and include a photo of the issue.
Unfortunately not, we stock only the specific thread shades and patch materials and machines/tools required for repairs to our own range. We are (Superlove) specialists. For generalist repairs we like Clothes Doctor
Most repairs can be completed & returned quickly within 2 weeks. If you need yours faster, get in touch with our team at care@superlovemerino.co.uk and we'll do our best to help
You will need to cover to cost of getting your repair to us, but if you are in the UK we will cover the postage and packaging involved in getting your newly repaired Superlove back again to you. If you are outside the UK, we can still repair your garment but there will be a return shipping charge added at the checkout when you book
If something is beyond even ourt team, we can offer you a credit under our pre-loved buyback scheme. We'll then recycle the fabrics (see our Zero Waste info for more on how we do that)
Overall rating: 5.0 / 5 from 19 reviews.
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"I love my jamas (ladies thermals) so much and was gutted when, after years of constant use, I had damaged the knees and cuffs. Not to worry, the lovely team at Superlove have carefully restored my jamas and my knees now have lovely patches on and the cuffs are as new. Can't fault the service. Wish more companies thought to offer sustainable solutions and fixes like this. Thank you."
"The support and help is beyond expectations. So unusual nowadays to get such caring and bespoke customer service! Thank you! Repair is great quality and should be something all companies should offer."
"I discovered a hole beneath the arm of my much- worn vest. On deciding that it was too big a hole for me to darn, I was pleased when the offer of a repair arose. The vest was swiftly returned with a very neat merino patch over the hole, with a spiral of neat stirching to hold on place. Way better than i could have done! Very pleased to know that the vest will live on for a good while longer."
"I absolutely love the repairs service by superlove merino and it makes me fully confident to buy more of their beautiful clothes knowing they can be worn, loved and repaired with no fuss. I would (and do) recommend to everyone."
"Really helpful service to have for an item which will be used again and again"
"I contacted about a small tear in one of our toddlers sleeping bags. The team were quick to respond, and gave me the information I needed to make a decision. The repair itself is good and barely noticeable, I’m confident the bag will last us through use with our next baby. And everything was very reasonably priced. I would definitely use this service again if needed."
"Sent in the sleepsuits from my first child for repairs before his little brother arrived. Repairs are great and were done quickly. Lovely to now be able to use the sleepsuits all over again for my second child."
"Fantastic service by the team at superlove restoring my 3 sleep sacks that have been chewed by my toddler! Upon sending pictures, I was advised that it will be a difficult and almost impossible fix due to how much material had been damaged, I took the chance and sent them in anyway and was surprised at how good the fix was! Thank you from a very happy and loyal superlove customer!"
"I sent two toddler sleeping bags off to be repaired. I assumed with the significant wear and tear limited work could be done. To my surprise the items came back fully repaired. Such a fantastic service. I also love the fact that you are encouraging us to hold onto our clothes for that bit longer. Thank you so much!"
"The repair I had done was amazing, when I recieved them back through the post, they looked like new! Thank you."
