Shipping policy


Following Brexit, the United Kingdom is no longer a member of the EU. This means that orders shipped from the UK, to the EU will now be treated on arrival in the same way as shipments coming from other non EU countries such as the USA, Australia etc

For most European customers, the main impact of this is VAT. The UK does not charge VAT on children's clothing, so the prices that appear in GBP on this website are displayed VAT free.

However, most European countries DO charge VAT on children's clothing (the exception to that is Ireland). 

For orders with an EU postal address all taxes due will be calculated at the checkout and we will collect these so that your parcel can be sent DDP (with taxes prepaid). This ensures your parcel has no hidden charges and avoids the postal agencies charging any extra 'handling/admin fees on top as those can be surprisingly high. 


Most Superlove styles are made (with love & care) onsite in our own production studio in the English Lake District. From time to time, demand may mean that some products will be made to order and therefore have a lead time prior to dispatch. If a product is subject to a lead time, that will be clearly specified on the product page. If you need something more urgently, please get in touch via and we'll do our very best to help.

Where no lead time is indicated that means the product is in stock and will ship immediately. Where an order contains several items, if any of them has a lead time, all items will be sent together once the item(s) are ready. Please get in touch if you need to request a separate dispatch of the in-stock items.