Shipping & Delivery

Superlove products are made and shipped directly from our own solar-powered production studio in the English Lake District.

We ship daily M-F and orders placed before 12pm will usually go out the same day. 

If you have a question about shipping, taxes or have a special request, please email us at care@superlovemerino.com and we'll do all we can to help

UK Shipping

Standard Delivery

Arrives in 2 - 5 business days

£3.99 or Free on orders £75

Express Delivery

Arrives in 1-2 business days

£5

*Orders must be placed by 12 noon for same day dispatch M-F (excluding public holidays)

Special Delivery Next Day Guaranteed

Arrives Next Day by 1pm (M-F)

£9.99

*Orders must be placed by 12 noon for same day dispatch M-F (excluding public holidays)

Saturday Delivery Guaranteed

Arrives Saturday by 1pm

£14.99

*Orders must be placed by 12 noon Friday (excluding public holidays)

European Union Shipping

3 - 8 Days

FREE on orders over €250 or €12

Netherlands
Belgium
France
Germany
Luxembourg

-----------------

FREE on orders over €150 or €12

Ireland

4 - 9 Days

FREE on orders over €250 or €12

Sweden
Romania
Bulgaria
Poland
Czech Republic
Italy
Slovakia
Slovenia
Denmark
Austria
Hungary
Croatia

5 - 12 Days

FREE on orders over €250 or €15

Spain
Portugal
Latvia
Lithuania
Finland
Greece
Cyprus
Malta

We ship to Europe with VAT / Duties Pre-paid via a tracked DHL service

Rest of the World Shipping

Israel / UAE / Canada

Tracked DHL Courier
6 - 10 business days from dispatch

Free on orders over £200 (or currency equivalent)

Duties & Taxes:
Collected at Checkout so all parcels then shipped with these pre-paid. This avoids local added fees and extra charges

USA

International Post Tracked (USPS)
Expected Delivery 6-10 working days

FREE on orders over $200.00 USD or $15

Duties & Taxes :
Currently there are not usually any duties payable on arrival unless your order is over $800 in value

Other International Destinations

Free on orders over £200 or £12

Tracked Airmail - Via Royal Mail & Your local mail provider

Delivery aim ranges between 6 - 12 business days from dispatch depending on destination

Duties & Taxes
Customs and import regulations vary widely from country to country, we are careful with our paperwork and will do our best to minimise these, but regret that unless specified for your country on the product pages, we cannot take any responsibility for local taxes. If in doubt, we recommend double-checking with your local customs authorities before ordering.

ZERO

Plastic Packaging

We won't send you any plastic to make you feel sad. All our packaging, including our mailers, are made from recycled kraft paper or bio-films made from plants - that are fully home compostible.

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