• Login
Search

Shipping & Delivery

Christmas Orders

The last order dates for pre Christmas Delivery are: 

United Kingdom

Date & Time your order should be placed by Choose Delivery
Monday 19th December (12pm) Standard Delivery
Wednesday 21st December  (12pm or contact us) Special Delivery Guaranteed®
Thursday 22 December (12pm or contact us) Special Delivery Guaranteed® - Important - you must select
'Saturday Guarantee'

 

European Union 

Friday 9th December (midnight) Greece, Cyprus
Monday 12th December (midnight) All remaining EU countries 
Saturday 17th December (midnight) Netherlands
Belgium
France
Germany
Luxembourg

 

Other International

Thursday 1 December  (12pm) Australia and New Zealand
Friday 2 December  (12pm) China (People's Republic)
Wednesday 7 December  (12pm) Africa, Asia (except China), Central
and South America, Far and
Middle East
Thursday 8 December  (12pm) Malta, Turkey
Saturday 10 December  (12pm) Canada, USA
Monday 12 December  (12pm) Norway,  Switzerland

Dispatch

Most Superlove products are made (with love & care) in our own solar-powered production studio in the English Lake District. From time to time, demand may mean that some products will be made to order and therefore have a lead time prior to dispatch. If a product has a lead time it will be clearly specified on the product page. If you need something urgently, please get in touch via care@superlovemerino.com and we'll do our very best to help.

Where no lead time is indicated that means the product is in stock and will ship immediately. Where an order contains several items, if any of them has a lead time, by default all items will be sent together once the item(s) are ready. Please get in touch if you need to request a separate dispatch of the in-stock items.

UK Shipping

Below are the timeframes you can expect for order delivery based on business days(m-f)

Next Day Guaranteed
In stock orders received before 12pm will ship same day. Orders after that time will be shipped the following day

Standard Delivery

FREE on orders over £75
or £3.99

-----------------
3 to 5 Working Days

Next Day Guaranteed

£9

(£14 for Saturday guaranteed)

-----------------

Available for in-stock orders placed by 12pm (Monday - Friday excluding Bank Holidays)

European Union Shipping

Free shipping on orders over €200

3 - 6 Days

£9.99 or

FREE on orders over €200

-----------------

Netherlands
Belgium
France
Germany
Luxembourg


4 - 8 Days

£11.00 or

FREE on orders over €200

-----------------

Sweden
Romania

Bulgaria
Poland
Czech Republic
Italy
Slovakia
Slovenia
Denmark
Austria
Hungary
Croatia
Malta

5 - 9 Days

£13.99 or

FREE on orders over €200

-----------------

Spain
Portugal
Latvia
Lithuania
Finland

6 - 10 Days

£15.00 or

FREE on orders over €200

-----------------

Greece
Cyprus

But what about...

Customs & Taxes in Europe

VAT will be calculated and collected at the checkout (we'll cover any duty) which means we ship your parcel with taxes fully prepaid. This totally avoids the problem of extra fees being added on arrival so you can shop in complete confidence.

We ship worldwide

Rest of the World Shipping

Standard Delivery

Tracked Airmail - Via Royal Mail & Your local mail provider


Free on orders over £150 or £9.99


Delivery aim is 6 - 10 days from dispatch

Express International Shipping

Express Courier Service

£39.99

Delivery 2-4 working days from dispatch

Customs and Taxes - International Orders

Customs and import regulations vary widely from country to country, we are careful with our paperwork and will do our best to check and minimise these for our customers, but regret that we cannot take any responsibility for these - as they are totally outside of our control. If in doubt, we recommend double-checking with your local authorities for the most up to date information on any customs charges before ordering.  Note: This does not include the European Union where parcels are sent tax prepaid.

Zero Plastic Packaging

We won't send you any plastic to make you feel sad. All our packaging, including our mailers, are made from recycled kraft paper or bio-films made from plants - that are fully home compostible.

Search the Store