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Imperfect + Samples
Perfectly wearable. Simply not perfect.
Brand new pieces that didn’t quite meet our exacting standards, along with studio samples and one-offs from our design process.
Imperfect + Samples FAQs
Yes, whilst we can list this level of detail online (as the listing may have different units with different imperfections) we do send them out with a label describing the imperfection.
Our quality standards are extremely high, so often, what causes an item to be marked a 'second' will be barely noticeable. Typical reasons might include
- wonky labels
- misprint or small mark
- less than perfect finishing or stitching
- minor fabric fault
The item will come with a label that clearly explains what the issue is.
We print 'perfectly imperfect' as a light watermark on our imperfect garments to ensure transparency as to the nature of the garment in the event of any resale down the line. The print is small and hidden next to the care label so will not affect use or be visible during wear.
No. All imperfects are excluded from qualifying for any further discount codes as they will already have been discounted to below cost levels
Yes, however they are not covered by our free returns policy. You can return as usual otherwise
Absolutely. We never sell anything if it is not as fit for purpose as usual. And where a formal safety standard usually applies (like for baby sleeping bags) we will only sell imperfects if the fault does not impede compliance as usual.
Not usually, they're imperfect only in that they may be an earlier iteration than the final design, we've moved on from it for production for some reason, usually to refine the fit - but items sold as samples will always be fully functional. Sometimes they are photography samples too.
