Shipping & Delivery

Superlove products are made and shipped directly from our own solar-powered production studio in the English Lake District.

We ship daily M-F and orders placed before 12pm will usually go out the same day. 

If you have a question about shipping, taxes or have a special request, please email us at care@superlovemerino.com and we'll do all we can to help

UK Shipping

Standard Delivery

Arrives in 2 - 5 business days

£3.99 or Free on orders £75

Express Delivery

Arrives in 1-2 business days

£5

*Orders must be placed by 12 noon for same day dispatch M-F (excluding public holidays)

Special Delivery Next Day Guaranteed

Arrives Next Day by 1pm (M-F)

£9.99

*Orders must be placed by 12 noon for same day dispatch M-F (excluding public holidays)

Saturday Delivery Guaranteed

Arrives Saturday by 1pm

£14.99

*Orders must be placed by 12 noon Friday (excluding public holidays)

Shipping to the European Union

3 - 4 Days

Free Tracked Irish Post Delivery for orders over €200 | or €10

Ireland

3 - 8 Days

Free EU Tracked DHL Delivery for orders over €200 | or €14


Netherlands
Belgium
France
Germany
Luxembourg

4 - 9 Days

Free EU Tracked DHL Delivery for orders over €200 | or €14 flat

Sweden
Romania
Bulgaria
Poland
Czech Republic
Italy
Slovakia
Slovenia
Denmark
Austria
Hungary
Croatia

5 - 12 Days

Free EU Tracked DHL Delivery for orders over €200 | or €14


Spain
Portugal
Latvia
Lithuania
Finland
Greece
Cyprus
Malta

We ship to Europe with VAT / Duties Pre-paid via a tracked DHL service

International Shipping

Canada

Free Tracked UPS delivery on orders over $350 CAD | or $18

Normally delivered within: Metro + Regional: 5-10 working days
Remote areas: Allow up to 14 working days

Duties & Taxes

All duties & taxes are calculated at checkout and orders shipped DDP (delivery duties prepaid)

USA

Free USA Tracked UPS delivery for orders over $200 | or $15

Normally delivered within 6 to 10 working days

Duties / Taxes / Tariffs

These are calculated and collected at checkout - so your order will be shipped DDP (delivery duties pre-paid)

Switzerland

Free Tracked Swiss Post delivery for orders over ₣200 | or ₣10

Normally delivered within 3 to 5 working days

Duties & Taxes

Swiss VAT is included in the prices shown (and duty is not payable), so your order will be shipped DDP (delivery duties prepaid)

UAE

Free tracked UPS delivery on orders over AED 900 | or AED 60 

Normally delivered within 5 to 8 working days

Note: For seamless delivery please include your phone number and PO Box number at checkout

Duties / Taxes / Tariffs

These are calculated and collected at checkout - so your order will be shipped DDP (delivery duties pre-paid)

Israel

Free tracked UPS delivery on order over ₪850 | or ₪69

Normally delivered within 5 to 8 working days

Duties / Taxes / Tariffs

These are calculated and collected at checkout - so your order will be shipped DDP (delivery duties pre-paid)

Rest of the World

Free on orders over £200 or £15

Tracked Airmail - Via Royal Mail & Your local mail provider

Delivery aim ranges between 6 - 12 business days from dispatch depending on destination

Duties & Taxes
Customs and import regulations vary widely from country to country, we are careful with our paperwork and will do our best to minimise these, but regret that unless specified for your country on the product pages, we cannot take any responsibility for local taxes. If in doubt, we recommend double-checking with your local customs authorities before ordering.

ZERO

Plastic Packaging

We won't send you any plastic to make you feel sad. All our packaging, including our mailers, are made from recycled kraft paper or bio-films made from plants - that are fully home compostible.

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