Repair FAQs
If you would like to request a repair not covered in the list above please email our Customer Service team care@superlovemerino.co.uk and include a photo of the issue.
Our talented team can repair almost anything, but occasionally there might be something even they can't save. If you aren't sure whether a repair is possible or have questions, please email our Customer Service team care@superlovemerino.co.uk and include a photo of the issue.
Unfortunately not, we stock only the specific thread shades and patch materials and machines/tools required for repairs to our own range. We are (Superlove) specialists. For generalist repairs we like Clothes Doctor
Most repairs can be completed & returned quickly within 1-2 weeks. If you need yours faster, get in touch with our team at care@superlovemerino.co.uk and we'll do our best to help
You will need to cover to cost of getting your repair to us, but we will cover the shipping costs involved in getting your newly repaired Superlove back again to you.